Pace by OperatorIQ · operating console · in active build
Your record is a day behind. Pace runs ahead of it.
The book an operator runs on is built to be careful, not fast — so by the time it catches up, the day’s over and he’s re-keying the field into it every night. He’s the integration layer. Pace closes that gap: it runs at field speed, captures the day as it happens, and keeps the record current — so the morning read is real.
“The industry says we need better communication. I believe we need better information.”
In active build · live with its first operator
A Tuesday, module by module
A day on the live deployment. Module names as a prospect sees them; a build-state tag on each so nothing overclaims. Figures illustrative, from the live build.
130-customer book · 78-stop recurring route · 4 crews · ~408–414 crew-hours/week · 1,743-item field catalog
The WatchLiveWhat needs your eye, ranked and aged. The morning read: only what needs a decision. Yesterday’s dispatched task (“spray the roses at the Elm Street place by tomorrow”) sits at the top because the crew hasn’t closed it — if it isn’t done, it rises and turns red. A premium client not walked in three weeks flags the same way. It surfaces; it never acts.
Schedule & VisitsProven — the wedgeThe week composes itself; you approve and edit. The route composes off the recurring pattern, so he’s approving and editing, not typing. A rain-out is one tap; next week snaps back on its own. Crews get a phone-glanceable “today,” capture by voice in Spanish, and it returns to the office organized in English. A note at a stop routes to that customer’s next visit automatically.
Operator MemoryLiveThe notes app that organizes itself. Every customer carries their own timeline — done, asked-for, owed-next. The shared lists he keeps with office and crews live here, and a notes manager keeps them: organizing, reminding, confirming done. Nothing typed twice.
Lead-to-SoldEarly / in active buildWhat’s open, who’s at what stage. New-work pipeline: lead → proposal → follow-up nudge, so nothing goes cold — the reminder surfaces to him; it never sends itself.
Billing handoffDesigned, deliberately narrowThe office gets a clean daily recap; your book stays your book. No invoicing, no dollar figures. One button at day’s end → a house-by-house recap (visits · materials to order · crew notes for next visit) the office copies into the book. A one-way bridge, on purpose.
The single hard claim
A real operator’s live weekly route is composed by Pace and reconciles to his own spreadsheet cell-for-cell — the spreadsheet he called his biggest time suck. 78 stops, 4 crews, ~408–414 crew-hours, over a 130-customer book, matching his hand-built Excel to the decimal, iterating on a weekly cadence with fixes shipped in hours.
Not a mockup — the thing he did at his kitchen table every night, now doing itself.
How it works, at a trust level
It reads and serves the operator; it leaves the judgment with him. It proposes; it never disposes.
It never speaks for you — no auto-sent emails or AI-written texts. Pace does the remembering; the human does the relationship. In the operator’s words: “it needs to be personalized — not AI-sent.”
It composes the week; it doesn’t optimize your route. No black-box re-sequencing.
It keeps pace; it doesn’t replace your book. Contracts, estimates, invoicing stay where they are.
One operator, never pooled. Your customers, notes, and crew data are never mixed into a shared pool or used to train across accounts.
Who it’s for
For: the residential-service owner (landscaping, lawn, pest, irrigation, cleaning, snow) in the $500K–$25M band — the owner who still runs the business from the truck, before you’ve hired the ops manager who does this for you.
Not for, yet: below the band, the owner’s memory is still the moat; above it, enterprise tools already paid this down.
The ask
What you get: a working console on your own clean domain in weeks; a weekly working session with the builder, shaped around your business, with fixes in hours; your real book, crews, and route running live.
Three tiers by company size — Core / Pro / Elite. You don’t overbuy AI: the owner gets the full suite; office, admin, and field seats pay only for what they use. Pricing available on request — early-access / founding-operator terms.